Shipping
- Free standard shipping on US orders over $99.
- In-stock items ship within 24 hours from our US warehouse.
- Oversized trees (7 ft+) ship via freight carrier with curbside delivery; you'll receive a call to schedule.
- Custom and commercial projects: 2–6 weeks production, freight quoted per project.
Returns
30-day returns on unused items in original packaging. Return shipping is free for damaged or incorrect items. Custom-built pieces are final sale after mockup approval.
Warranty
10-year foliage promise: if foliage fades, sheds excessively or loses shape under normal indoor use, we replace the piece.